Orscheln Farm & Home
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Orscheln is always aiming for growth and improvement. The store, which is headquartered in Missouri, has been operating since 1960. Customer satisfaction is one of the most important cores of the business when it comes to Orscheln. It values the shopping experience of its customers. Feedback and suggestions for improvement are always welcome, but Orscheln also knows that time is also an essential asset of its customers. With their TellOFH Survey, Orscheln is giving its customers a free coupon just for giving their feedback.
The requirements for Orscheln Customer Satisfaction Survey is quite straightforward: you need a survey code to proceed to the survey. Surveys are the only offered online and cannot be taken via phone or other means. After the survey, a coupon code is given to the survey taker. The use of coupon code is subject to terms and conditions. Here are the complete requirements needed to proceed in the survey.
- A printed receipt with an invitation code for the survey
- An internet-connected device
- Fluency in English or Spanish language
The survey is only valid for survey takers who are legal residents of the United States and should not be an employee of Orscheln. To participate, you must be 18 years old and above. Coupon codes are only valid for 30 days and cannot be converted to cash or gift cards. Winners can only use the coupon codes in the store where they get their printed receipt. Only one discount per coupon and email address can be used. Upon redemption, you must show the survey code in the participating Orscheln store. The survey can only be found on the Tellofh.smg.com site.
Answering the Orscheln Customer Satisfaction Survey will only take a few minutes. Make sure that your receipt is ready to avoid any problems. Here are the steps to participate in the survey and get a coupon code.
- Go to Tellofh.smg.com and select your preferred language (English or Spanish).
- Enter the store number, date and time of purchase, transaction number, and the amount spent.
- Click start and answer the questionnaire honestly.
- Fill up the form with your details and get your coupon code.
- Submit your survey and make sure to use your coupon code within 30 days.
About Orscheln Farm & Home
Orscheln Farm & Home, or simply Orscheln, is a farm and ranch supply store founded by W.C. Orscheln during the 1960s. The company is still owned by the family and has been serving Arkansan, Iowa, Kansas, Illinois, Missouri, Nebraska, and Oklahoma residents. As of 2018, the company has 175 locations nationwide. For over 50 years, Orscheln has been one of the biggest retailers in the area. The company currently has 11 departments: Automotive, heating and cooling, tools and repair, lawn and garden, home and toys, clothing and footwear, sports and outdoors, equine, livestock, farm and ranch, and fencing.
Most of the stores are open from Monday to Sunday from 8 AM to 8 PM. This schedule might vary, depending on the location of the stores. Orscheln is closed on some of the major holidays like Christmas Day and New Year’s Day.
You can contact the Orscheln Customer Service Department via the contact form on their official site if you have inquiries about an order or a product. The representatives will try to answer your query within 24 hours from Mondays to Fridays. However, if you want a quick answer to your queries, you can call the customer service via (800) 577-2580. You can also contact them via U.S. Mail at Orscheln Farm & Home, 1800 Overcenter Drive, Moberly, MO 65270 USA.
Frequently Asked Questions – FAQs
Can customers purchase Orscheln products online?
Yes, there are products available for online purchase. However, this is only applicable to selected items. Orscheln is planning to add more products in the future, so stay tuned.
Is there a special offer for Halloween and Fall?
For Halloween and fall decors, orders online and under 150 lbs. will fall under free shipping. You can avail of this if you buy decors for the upcoming events from Orscheln online.
Can third-party investors own an Orscheln Farm & home franchise?
As of now, Orscheln is not offering to franchise for its products and services. This is because the Orscheln Farm & Home is a family-owned company. However, interested parties who want to make their own stores and sell Orscheln products can contact the company for arrangements.
What is GROW Rewards?
The GROW Rewards is a membership program for Orscheln’s loyal customers. By having a membership, customers will have access to coupons, special offers, member birthday coupons, quantity discounts, year-end sales, and more. You can get your Orscheln GROW Rewards membership at any brick-and-mortal store.
What is the Orscheln VISA Platinum Rewards Card?
The Orscheln Visa Platinum Rewards Card is another reward program where members can accumulate reward points to be used when it’s applicable. You can apply online or at the physical store.
Orscheln is still offering the discount coupon for customers who spared their time to answer the survey. If you happen to have a receipt with a survey invitation, take advantage of this offer, and get savings for your next Orscheln purchase.