Each vehicle requires quality parts to perform amazingly well and timely servicing to last longer. However, it is not an easy job to find such products and such a service. Such products and maintenance services are undoubtedly the best selling points of Advance Auto Parts.
Apart from providing auto parts of superior to its customers, it also focuses on the maintenance and other types of services to increase the overall lifespan of vehicles. It seems that these means of making its customers happy do not seem sufficient for the company.
Thus, it has come out with the Advance Auto Parts survey. Get ready to give your vehicle a regular maintenance punch or have a part replaced yourself.
This is because the brand’s survey is helping you for that by giving a chance to win free money in the form of a gas gift card through which you can have free gas for a year.
All you have to do is inform them about your recent experience by completing the survey. How did the team helper address your needs? Was it up to the mark? Just answer these simple questions to grab a chance to win a quarterly prize. Read on to know more.
What is Advanced Auto Parts?
Advance Auto Parts is an American company that specializes in accessories and replacement parts of vehicles. It is one of the top leaders in the arena of the automotive aftermarket, as it provides a variety of maintenance services and replacement parts for almost all vehicles along with some free services.
Headquartered in Virginia’s Roanoke, the company does precisely what its name indicates; it sells accessories and parts of automobiles. Established by Arthur Taubman in 1932, the company has its thousands of outlets across the United States and Canada.
Along with the 29 American states, it has branches in Canada, Puerto Rico, the District of Columbia, and the Virgin Islands. Of these, the majority of outlets are owned by the company itself, while the remaining are franchised stores.
The success of this company has made it possible for it to make acquisitions. It brought Auto Part International in 2005, which is a present subdivision of the brand. In 2015, General Parts Inc also became its official part.
For servicing, it has thousands of personnel who are highly trained to offer better services for fulfilling diverse auto requirements. Despite strong competitors and challenging market trends, the company has managed to grow up to be one of the top providers of auto parts in North America.
Its chief motto is customer satisfaction due to which it also has its online store acting as a shopping platform for professional and DIY enthusiasts to follow the DIY way easily for repairing vehicles.
The Purpose of the Advance Auto Parts Customer Survey
Just like any other customer survey, the Advance Auto Parts customer survey is designed for obtaining feedback from its geographically-distant customers. It is meant for all those who have brought a product or hired a service from a valid store.
It is obvious that with the growth in its marketing and operational campaigns, the company’s administration wants to know what its customers say about their recent physical store visit, what suggestions they have, and how better or dissatisfactory was the last visit was from their past experiences.
These details help the company’s management to improve its overall services. For this reason, a feedback survey offering quarterly sweepstakes draw is out. Rewarding the customers for their sincere sharing effort could be another motive of this survey.
How to Take Advance Auto Parts Survey
The survey is simple and brief and it is available on the World Wide Web. It features a small questionnaire that asks you a few questions about your last store visit experience. Thus, completing this survey takes a couple of minutes. Certainly, it will not go beyond 10 minutes.
For taking this survey, you need an Internet-enabled device and a browser along with the basic knowledge of English or Spanish. You also need to be aware of some facts, which are specified in the following section.
For participating in an online survey, you need a receipt with a valid survey code. You get this receipt upon purchasing from one of its authorized outlets. Here are the steps to take the survey online with the well-preserved receipt having the code to be used within seven days from the receipt date:
- Go to the official survey website of Advance Auto Parts, which is www.advanceautoparts.com/survey. The official page of the survey is displayed. At the top, the option to change the language is available.
- Click Select another language to change the language to Spanish. The official page is now displayed in Spanish.
- Scroll down and enter the valid survey code in the text field. Take the help of guided screenshot below the field to locate the code.
- Click Next to start the survey. Now, the survey is started. You will be asked around 10 to 12 questions.
- Honestly answer all questions by rating them on the basis of your recent store experience. It is wise to recall the customer care service you obtained along with the quality of the product you brought, if any.
- Enter your personal as well as contact details.
- Decide and inform whether you will like to enter into the survey sweepstakes for winning free gas for a year.
- Click Submit. Finally, if opted, you will be entered into sweepstakes to win gift cards.
You can even enter the sweepstakes without making any purchase. This is through the means of mail. Simply take a 3 x 5 paper, write your name, address along with state and city, zip, phone number, and e-mail address on it, insert it in a business-size envelope, and post it to PO Box 6002, Morton Grove, IL 60053. Do insert the title at the beginning of this address as Advance Auto Parts Customer Satisfaction Sweepstakes.
Guide to Complete Advance Auto Parts Customer Satisfaction Survey
While the online survey is simple and swift, there are some simple rules or restrictions to adhere to before you go ahead to take the survey. Let’s check them out!
- Employees, the sponsor, and the administrator of the company along with each of their respective parent companies, distributors, subsidiaries, affiliates, ad agencies, sales personnel, sales promotion and marketing agencies, and members of their immediate families or households are ineligible for this survey.
- The US law governs this survey and is invalid where the regional law prohibits it.
- No automated entries such as programmed or robotic are allowed.
- Entries received from anyone or e-mail ID that exceed the specified limits are void.
- Multiple entrants cannot share a single e-mail ID.
- An entry is eligible only if it is received online or postmarked via mail during the entry period of the corresponding sweepstakes.
- Non-winning entries are not carried forward to subsequent drawings.
- Odds of winning a prize is dependent on the total eligible entries obtained via both entry methods for each drawing.
- Only one winner is selected randomly for each sweepstakes drawing among eligible entries obtained for that entry period by both methods.
- Prizes are non-transferable.
- Winners are liable to pay all local, state, and federal taxes as well as other fees related to the prize.
- Potential prize winners must respond to the e-mail winner notification in seven days from the e-mail date with their intention to receive the prize
- The survey code on a purchase receipt is valid only for seven days.
- The sweepstakes can be entered into via a mail or online method.
- The mail-in entries must be written in hand by the participant only.
For taking an online survey, it is essential to make a purchase. Doing so gives you a receipt with the code required to imitate the survey. However, for survey through mail, no payment or purchase is required.
To participate in the survey, it is necessary for you to be a legal resident of any of the 50 American states, Puerto Rico, or the District of Columbia (D.C.).
It is mandatory for you to be 18 years of age or older.
Yes, there is an entry limit. It is one entry per person/phone number/e-mail per entry period of sweepstakes regardless of the chosen entry method.
After completing the survey, you may choose to enter into a drawing for grabbing a chance to win gif cards. Each sweepstakes prize winner is entitled to obtain $2,500.00 as these cards, which are redeemable at picked gas stores.
Just contribute your valuable time to this survey of Advance Auto Parts and get dual benefits; one of sharing your feedback for the store to make it a better place for yourself and others and second of getting a chance of winning gift cards. So, why waste any more time?
If there is any query or doubt regarding the questionnaire or prizes, you can directly dial the below phone number, which is of the company itself.
Phone: 1 (877) 238-2623